Aspect Software Unified IP Client 7.33

Aspect Software Unified IP Client is the agent and supervisor desktop for the Aspect Unified IP contact center platform. It brings inbound, outbound, and blended interactions together in a single, intuitive interface so teams can handle voice and digital channels efficiently while maintaining consistent service quality.

Key capabilities include:

• Unified interaction handling for voice and supported digital channels in one workspace
• Call control, wrap-up/dispositions, and guided scripting to streamline workflows
• Contextual customer information and screen pops, with optional CRM integration
• Real-time visibility for supervisors, including monitoring, whisper coaching, and performance metrics
• Support for softphone or desk phone setups and flexible, remote-ready deployment
• Enterprise-grade controls such as single sign-on and role-based permissions, with options for quality monitoring and recording where configured

Designed for scalability and reliability, Aspect Software Unified IP Client helps contact centers boost agent productivity, improve customer experiences, and maintain operational control across distributed teams.

Aspect Software Unified IP Client is developed by Aspect Software and is used by 1 user of Software Informer. The most popular version of this product among our users is 7.3.